How do you lead? Do you plan, organize, staff, exert influence, and control? Or is that the definition of management? Do you focus on providing strategic direction and leave the implementation to others? Or do you dive into the details of day-to-day operations to ensure that people do things right? Do you one-minute manage, or do you focus on moving the cheese?

The answer is a resounding “None of the above.” In fact, the answer lies in a creative synthesis of time-honored management practices, contemporary leadership principles, and a few secret ingredients from the experts in change management.